The Big Lambeth Health Debate continues
Local residents in Lambeth came out in force to have their say in transforming health services, despite torrential rains.
On a rainy day in June, NHS Lambeth CCG, Healthwatch and the Patient Participation Group Network held a public meeting to share ideas on how we can improve services in GP practices. We also discussed how we can reduce health inequalities between the richest and poorest people. 80 local residents took part in the event which was buzzing with ideas. The residents in attendance were enthused and motivated to work in collaboration with the organisations to improve health services.
For NHS Lambeth CCG it was an opportunity to continue the Big Lambeth Health Debate which began in 2013 and reassure the Lambeth residents that we have listened to the peoples' views and acted on their suggestions which have been incorporated into the CCG's five year strategy plan for 2014-18.
Table discussions were held where groups explored what a minimum standard of care would look like in Lambeth in the following areas:
- Pro-active care which is about empowering patients to look after their own health condition
- Accessible care is to ensure there are options in place to access care that are appropriate to the patients' needs
- Co-ordinated care is putting in place care plans for patients who require continuous support and reviews from their GP and community care
- Continuity care is promoting sharing of information and improved communication between health care professionals to maintain consistent care for the patient.
Attendees discussed the potential for GPs to work in partnership with patients and their families to encourage take up of screening opportunities. Ways to help people keep fit and improve their own health and wellbeing were also raised. People called for an improvement in patient experience, particularly hospital discharge and providing additional support for people who are especially vulnerable or isolated.
Dr Hasnain Abbasi, a GP lead for the CCG said, "This event was particularly important because we know that patients can sometimes find it difficult to access health services in Lambeth. Using the feedback we received during the Big Lambeth Health Debate, we were able to discuss issues we know really matter to local people."
He added: "It was a fantastic day and I'd like to thank everyone who gave up their time to attend - together we can help the NHS in Lambeth to thrive."
The findings from the event will inform and shape new service models of health care in GP practices in the borough. Future opportunities to be part of this work will be promoted by the organisations over the coming months.
A full report of the event is available to read.