Unsure which local health service to use?
If you have a cough or cold, hangover, graze or an upset stomach you can treat the symptoms at home – in fact, staying at home and getting plenty of rest is the best place for you.
Your pharmacist is a healthcare assistant who can help you with common health problems including sore throat, diarrhoea and a headache.
You should visit your GP for injuries and on-going illness. They will be able to assess your needs and refer you to a specialist if needed.
When your GP surgery is closed, call 111. In South East London, residents have access to an improved 111 service with doctors, nurses, pharmacists and other clinicians available. NHS 111 is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services. Across South East London, you can either phone NHS 111 or go to 111 online for assistance.
Extra GP and Nurse Appointments in Lambeth
Nearly half of people who attend an emergency department are discharged without requiring treatment. If you don't have a serious illness or life-threatening condition you could be seen quicker and closer to home at a GP surgery. Extra GP and nurse appointments are now available in four locations across Lambeth during the daytime, evening and at weekends. Call your usual GP surgery to make an appointment. If you need to be seen quickly but they cannot offer you a same-day or next day appointment, ask to be seen at a surgery offering extra booked appointments. Your surgery can book an appointment for you and tell you where to go to.
NHS 111 is the NHS non-emergency number. It's fast, easy and free. NHS 111 is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services. Across South East London, you can either phone NHS 111 or go to 111 online for assistance. Calls are free from landlines and mobile phones.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency.
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
For immediate, life-threatening emergencies call 999.
Urgent Care Centre
Use these centres if you have an urgent and severe but not life-threatening illness or health problem including wounds, cuts and sprains.
Accident and Emergency (A&E) departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If an ambulance is needed, call 999, the emergency phone number in the UK. You can also dial 112, which is the ambulance number throughout the European Union.
Find out more on the NHS Choices website.
Page updated 10.1.17