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Best Use of Patient Experience

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This award recognises a healthcare provider, commissioner or any other organisation or group that has acted on patient, carer and service user feedback. The shorlisted nominations will have used what patients and service users have said about their care and treatment to measurably improve quality and to improve the experience of patients or service users. ​

​Judges looked for detailed evidence of the link between patient experience and service improvement from the last year. Services must be based in Lambeth.